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Residential VoIP Benefits
rapidly capitalize on the current growing broadband
residential market
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Flexibility, Scalability & Reliability
Centile Residential VoIP solution enables Service Providers to cost effectively deliver dedicated carrier-grade hosted communication services from a data center to hundreds of thousands of Residential Customers over broadband.
Scalable load balancing between Registrar & Call Processors (RCPs), enables Service Providers to centrally administrate and manage hundreds of thousands of Residential Customers on one single platform. Load balancing allows active users to be distributed efficiently across multiple servers. A better voice quality and reliable service enhance Residential Customers’ satisfaction and allow Service Providers to increase their Customer base much faster.
Centile’s software solution utilises industry standard hardware, enabling Service Providers to take benefit from industry available price performance.
In addition, Centile offers Service Providers an attractive “pay as you grow” business model. Centile’s solution enables Service Providers to minimise their CAPEX by lowering the up front investment.
Easy to Deploy & Powerful Web Administration Interfaces
Centile is easy to install and manage which enables Service Providers to generate revenue much faster.
Residential Customers who subscribe to these new VoIP services are unable to notice any difference between IP telephony and the traditional telephony they are used to. The phone provisioning is done automatically (depending on CPE type), allowing quick and easy installation.
Furthermore, Centile’s powerful web-based multi-level administration interfaces allow Residential Customers to control and manage their own phones and features e.g. add a phone, transfer messages to voice mail or e- mail.
Easy to Customise & Brand
Centile allows Service Providers to deliver a complete set of tailored value added services including administration interfaces, IVRs, CTI and standalone applications. Such customisation is achieved from:
o Fully brandable Graphical User Interfaces (GUI)
o Open service creation APIs
o National Language Support (NLS)
Centile’s technology offers Service Providers the opportunity to enhance their VoIP services by offering Residential Customers the customisation of their voice mail. Service Providers can also brand Centile CallPad and SofPhone by adding their corporate logo, advertising, as well as the look and feel.
Centile’s technology enables Service Providers to offer cobranded or “white labeled” hosted solutions to their resellers and distributors.
Openness & Compatibility
Centile is based on open standards(JAVA/SOAP/SIP/MGCP) and operates on Linux and Solaris platforms. Centile’s technology is not restricted to a specific equipment vendor, thus allowing easy integration with a wide range of third party terminals (MGCP, SIP, SCCP), third-party PSTN gateways, SS7 softswitches, and session controllers.
Service Providers are able to offer a wide range of IP terminals to households including IP, WiFi and Video phones. These new-generation terminals offer additional features and allow a broader range of services.
Residential Customers can also keep their existing analog phones and faxes and still connect to Centile’s “IntraSwitch” via Integrated Access Devices (IADs) and adaptors.
ENUM Capabilities
The ENUM protocol, supported by Centile’s solution, enables Service Providers to route the maximum number of calls from a PSTN network to an IP network. This ensures that calls are routed across the Least Cost Route (LCR). ENUM facilitates the Local Number Portability and therefore allows Service Providers to increase the traffic across their subscriber base.
VoIP Services
Unlike traditional phone services, Centile’s technology enables Service Providers better flexibility with regard to their voice service offerings, allowing them to quickly leverage their Customers’ growth & retention. In turn, Residential Customers will benefit from Service Providers’ broadband telephony services, next generation products, and end users applications such as Centile’s CallPad and SoftPhone.
Service Providers are able to propose to Residential Customers the following Bundled Services:
- Unlimited FREE on-net subscribers calls which emphasises an ongoing “Community” trend.
- Virtual phone numbers – Depending on Residential Customers’ needs, Service Providers can either assign them with a PSTN number or virtual number. In IP telephony, Residential Customers are no longer tied to one geographical number. Depending on governing law, they can choose the country and the calling area code of their phone numbers, regardless of where they live. Virtual numbers allow on-net subscribers to possess a preferred personal number, which can enhance “Community” growth.
- Multiple lines and/or terminals – Centile allows Households to have a second phone number attached to their existing phone line e.g. one phone number dedicated to the parents and a second number for their children. Distinctive ringing (depending on CPE type), and line appearance can be selected allowing them to know who the call is for. This enhances relationship within the family.
- Video services – one of the emerging new ways to communicate, allowing Residential Customers to add video to voice, thus enhancing distant family and friends relationships.
Comprehensive Calling Features
Compared with traditional telephone services, Residential Customers can benefit from a broader set of Standard and Advanced Features including call forwarding, caller ID, call waiting, call hold, call retrieve, speed dial, do not disturb and much more. There is also 3-way conferencing, Interactive Voice Responses (IVRs) including voice mail and family auto attendant, and Computer Telephony Integration (CTI) applications such as Call Back, Centile’s CallPad and SoftPhone.
Residential Customers can divert their incoming calls received after e.g. 10.00 am to their mobile or voice mail. They are also able to check their messages from their phone handset or to be informed of new voice messages via e mail.
Call Back allows Residential Customers to save money on international calls. Instead of dialing a French number from North Africa for example, they call the Service Providers’ call back services, which in turn calls back the end user and allows him to redial the same requested number. The charging method would be as if the end user dialed a number from France to North Africa, thus reducing the international cost dramatically.
By adding new services and applications to the network, Service Providers can reduce their reliance on voice minutes as they generate additional revenue for new services.
Mobility
WiFi-Hotspots & WiFi at home – Centile’s VoIP Residential solution is completely independent from the access method used to deliver broadband capabilities to Residential Customers (as long as it meets certain minimum QOS requirements). It is worth noting that with the advent of WiFi technology, Residential Customers can benefit, while traveling or at home, from VoIP services over wireless WiFi network by using a SoftPhone from a laptop, PDA or WIFI enabled phone. WiFi hotspots are usually located in hotel lobbies, airports, train stations and many other locations. Residential Customers can enjoy enhanced mobility in this way.
Fixed Mobile Convergence (FMC) – Centile has strategic agreements with GSM gateways manufacturers, and is able to offer an integrated solution for both VoIP and GSM networks. Licensed GSM operators or MVNOs can offer their subscribers a unique phone number for both mobile and VoIP services. Because numbers are assigned to an individual and not a phone, Residential Customers who possess a dual mode cellular handset (WiFi/GSM – GPRS VoIP) and WiFi at home can seamlessly switch between mobile and wireless local area network (WLAN). They will be able to save costs on calls when calling a fixed line from their cell phone as the call will be a VoIP call. Alternatively, if calling a mobile phone, they can switch to the GSM network.
The fast emerging field of Fixed Mobile Convergence enables
Service Providers to generate additional voice revenues
and boost Residential Customers’ number penetration.
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