IP Centrex rapidly capitalize on the current opportunity for enterprise broadband VoIP

 

With the broadband explosion into the households and the growing adoption of VoIP technology, Service Providers are challenged to expand their voice offering with bundles in order to retain and increase their customer base. Additionally, the emerging consumer VoIP market leaves no choice to POTS providers but to create new revenue streams to stay in the game. They are more and more interested in extending their traditional PSTN voice services to VoIP.

The evolving Hosted VoIP market represents an opportunity for Carriers, Service Providers and new entrants in the VoIP arena to increase their market shares and revenues by offering reliable, cost-effective, and value-added hosted IP telephony services to their existing and new enterprise customers.

Centile IP Centrex solution has been designed to meet Service Providers needs in launching cutting-edge VoIP value-added applications. Such positioning will enable them to rapidly capitalize on the current opportunity for enterprise broadband VoIP.

IP Centrex allows Service Providers to offer hosted IP telephony services, over broadband, to SOHOs, SMEs and larger enterprises including those with multiple branch offices.

Service Providers can, at will, centrally create and manage Virtual iPBXs on one platform and allow flexible provisioning according to company size.

For each of these iPBXs, the available access rights and services like voicemail, automatic call distribution (ACD), conferencing, custom interactive voice response (IVR), can be enabled separately. It might for example be useful to restrict international calls and not give access to voicemail or other services in the production department of a company, while giving the sales department full access to all applications.

Centile IP Centrex feature-richness solution include standard and advanced PBX features, Interactive Voice Responses (voice mail and auto attendant), Automatic Call Distribution (ACD), conferencing and innovative CTI Applications such as pop up on incoming calls, click-to-call from anywhere, Microsoft Outlook integration, SwitchBoard, Centile CallPad and VoicePad.

Centile IP Centrex solution has built-in capabilities for fixed-mobile convergence (FMC) and is fully compliant with IP Multimedia Subsystem (IMS) architecture. Such technologies will provide both mobile and fixed-line operators with a solid platform allowing them to generate additional revenue by creating new business opportunities such as innovative multimedia Quadruple-play services while optimizing both OPEX and CAPEX.

Read more about the benefits of Centile IP Centrex solution.