Key Features

Centile enables Service Providers and Mobile Operators to offer best-in-class VAS and features to enterprises, thus allowing efficient communication management, increasing productivity and customer satisfaction.

End-User Value-Added Services (VAS)

...........................................................................................................................................................................................

Terminating services
Advanced forwardings
White/Black listing
Boss/Secretary screening
Personal Attendant and Queuing
Voicemail Monitor and Steal

In call services
Hold/Retrieve/Transfer
N-party conference
Call Park & Pick Up
Busy Lamp Fields
Supervision

Originating services
Enterprise Dial Plan (VPN…)
Custom/Multi CLI services
Click2Call
Call barring

Standard Features

.............................................................................................................................................................................................................................................

PBX

Voice Mail

User Group

Extension/Virtual number dialing
Speed dial
Call Return/Park/Pick Up
Last number redial
Call Hold/Retrieve
Call Alternate/Redirect
Blind/Announced transfer
Call forwarding (on always, busy,
no answer, selective, time dependent)
Anonymous call rejection
Call screening
Call waiting/Call waiting CID
Do not disturb
CLID blocking
Call restriction on incoming
Call restriction on outgoing calls
Selective call accept list
Call queuing
N-way conferencing
Presence management
Multi-terminal

Direct access from outside
Language selection
Password management
User authentication
Message waiting indicator
Listen/Delete message
Message notification by email
Forward message to extension
Forward message to email
Call back sender
Group mailbox
Audio name recording
Personal greeting recording
Date & time stamp
Configuration
Customization

Ring groups (Hunt/Cyclic)
Call queuing
PSTN number assignment
Distinctive ringing

Enhanced Features

Auto Attendant/Switchboarding

Call Center

Conferencing

Simultaneous calls
Language selection
Dial by name/by extension
Dial from company directory
Transfer to one extension
Transfer to a group
Transfer to specific voice mail
Boss/secretary filtering
Touch Screen
VIP Supervision
Conference schedule
Black listing
Skill tags
Anonymous call rejection
Call Pick Up
Barge In/Intrude/Steal
LDAP and Outlook integration
CRM integration

Agent login/logout/auto login
Overflow
Pause definition
ACD scenario (i.e. priority definition)
Barge in
Monitoring in for Supervisor
Call queuing
Statistics
Reporting
Selective ringing
Wrap Up
Calendar
ETA notification
CRM integration

N-way conferencing
with participants monitoring
Conference Bridge
(reservation less, invitations, dtmf-less join)
Scheduled conference
with master and participants
Blast

Call Recording

Based on calling/
Called numbers
Live call recording
(triggered in phone)

Download Istra Mobile datasheet

“ We are very proud to be working together with Centile to help them deliver fully integrated solutions. Through this partnership, IP Telephony and other service providers can get in a single package the best of the applications and the operation, allowing them to decrease their operational costs by at least 30%. It is the first time such partnership is being done. An event in the industry! ”

Alexander Hoffmann
CEO, IPTEGO