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        • Web Softphone 'XPad'
        • Web Voice Card
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        • Auto Attendant
        • Inbound Call Center
        • Call Recording
      • Browser Based Voice
        • Web Softphone 'XPad'
        • Web Voice Card
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Platforms Istra Enterprise End-User VAS Attendant Console

attendant


Attendant Console


Centile SwitchBoard, available in web or standalone mode, is an interactive advanced attendant console that empowers service providers to offer receptionist services to enterprises. Its intuitive interface allows in-house or outsourced receptionists to simply and efficiently manage communications across the enterprise. The ergonomic design enables the receptionist to use the application in a user-friendly way from mouse click or touch screen PC.

SwitchBoard comes with an embedded softphone enabling the delivery of SIP-based IP communications and services for PC to phone, PC to PC, and phone to PC calls from anywhere in the world.

Centile Web SwitchBoard is MacOS, Linux and Windows compliant.

switchboard-ipad 

The SwitchBoard main interface is divided into 3 management panels (Call control, monitored contacts (VIP), and Corporate/Personal contacts).

Key Features


SwitchBoarding/Auto Attendant

  • Dial by name/by extension
  • Dial from company directory (A-Z)
  • Transfer to one extension/to a group
  • Transfer to specific voicemail
  • Boss-secretary filtering
  • VIP Supervision
  • Black listing
  • Skill tag
  • Anonymous call rejection
  • LDAP and Outlook integration
  • CRM Integration
  • Barge In/Intrude/Steal
  • Call Pick Up/Call Park

Call recording

  • Based on calling/called numbers
  • Live call recording (triggered in phone)

Conferencing

  • Scheduled conference with invitations, master and
    participants monitoring
  • N-way Conferencing with participants monitoring
  • Blast conference

 

sidebox-contact


Download Istra Enterprise datasheet

download istra enterprise datasheet

Latest news
2012-February-27-March-1 Centile is attending Mobile World Congress 2012

2012-Feb-17 At Mobile World Congress 2012 Centile Telecom Applications announces Istra Mobile, a new solution for mobile operators

2012-January-31-February-1 Centile is attending IT Partners in partnership with Open IP

“ We chose Centile unified communications platform for its feature richness, flexibility and ease of operation. Comparing different VoIP communications platforms, Centile really stood out when it came to upfront investment and manageability. ”

Björn Arkinger
Product & Marketing Manager, Sting Telecom
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  • Nielsen: Most Smartphone Owners Are Between 25 and 34 Years Old (And Here’s How Much Money They Make) http://t.co/riY4iZXS (via AllThingsD)
    Centile
    Centile
    about 6 hours ago
  • Nice introduction, covering the basics: RT @voipsuply Wireless Networking for VoIP http://t.co/5TteGhAs
    Centile
    Centile
    Tuesday, 21 February 2012 19:30
  • Le salon #MWC12 approche... Venez découvrir Istra Mobile pour les Opérateurs Mobiles, Hall 2.0, Stand 2A35! http://t.co/B3LeoTBm
    Centile
    Centile
    Tuesday, 21 February 2012 13:03
  • @GSMA_Care Oh, we missed your nice tweet for #MWC12! Thanks for your nice words!
    Centile
    Centile
    Tuesday, 21 February 2012 10:39
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