Platforms Istra Enterprise End-User VAS Call Recording

callrecording


Call Recording

Centile call recording is an innovative, full feature solution that enables enterprises to improve employees productivity and customer retention.

How does it work?


The enterprise administrator connects to Centile web based administration interface and activate the call recording feature for a given user, group of users and/or ACD groups. The server license defines the max number of recorded entities.

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Call recording features


  • Live recording of telephone calls
  • Multiple codecs support (G711, G726, G723, G729, iLBC, GSM and Speex)
  • Specialized Mixing server re-assembles raw streams
  • Conversations are converted to G711 (.au)
  • Dedicated servers are used for storage purpose (NFS)

    • Call recording Diagram

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Download Istra Enterprise datasheet

download istra enterprise datasheet

Latest news
2013-February-25-28 Centile is attending Mobile World Congress 2013

2013-February-19 Centile Partners with Italtel to offer rich UC Services opportunities for VARs and Service Providers

2013-January-25 Centile Telecom Applications and snom technology AG join forces with a cloud-based Unified Communications capability for integrators

2012-September-13 Jaguar Network chooses Centile Telecom Applications for a secure SIP PBX trunking solution

“ We chose Centile unified communications platform for its feature richness, flexibility and ease of operation. Comparing different VoIP communications platforms, Centile really stood out when it came to upfront investment and manageability. ”

Björn Arkinger
Product & Marketing Manager, Sting Telecom