2012-May-21 French operator Nerim selects the Centile Istra Platform for Centrex and Fixed-Mobile convergence services

French operator Nerim selects the Centile Istra Platform for Centrex and Fixed-Mobile convergence services

Sophia Antipolis, France, May 21 2012 -Centile Telecom Applications, a European developer of Unified Communications solutions, today announced deployment of the Centile Istra platform by French operator Nerim since 2011.

With business growing strongly, Nerim has extended its ISP know-how, evolving to a full-service operator model. Boosting the capacity of its Centrex offering is a key element in maintaining growth for Nerim.

Transparent, seamless migration to the Istra platform

Nerim selected the Centile Istra platform with a Dialogic IMG SIP-ISUP gateway for its voice and centrex services offering, replacing legacy Comverse Netcentrex managed services. Working in partnership with Nerim, Centile effectively supported rapid, seamless migration from the Netcentrex platform to the Centile Istra solution.

Centile delivered a suite of tools to manage the mass migration of key operational data including enterprise details, subscribers, numbering plans and IP terminal data, as well as value-added services such as voice mail and subscriber groups. The Centile toolkit allowed Nerim to manage the migration step-by-step, synchronized with the requirements of number portability.

The large range of IP telephones certified by Centile on the Istra platform allowed Nerim to complete the migration without the need to replace existing terminals, while extending support to SIP-enabled devices.

Istra deployment facilitates delivery of new services

The Centile Istra deployment allows Nerim to offer new services, beyond the capabilities of the legacy Netcentrex platform. Advanced services now available to Nerim customers include:

• Interactive Voice Response, an automated assistant offering effective receptionist services to route incoming calls to the appropriate person or department.

• Pre answer, allowing delivery of a custom welcome message to callers while waiting for the called party to pick up the inbound call.

• desktop/cellphone pairing, an element of the Centile Any3 concept allowing simultaneous ringing and other services across two terminals.

• Voice conference server, the allocation of a dedicated number at standard call rates for tele-conferencing.

• VoicePad, a solution allowing remote users to make and receive calls on their PC, over any internet connection, using their desktop phone number.

The Centile Istra platform is designed to adapt to continuously evolving market requirements, delivering new services in fields such as fixed-mobile convergence and supporting customers’ growing businesses.

"“We needed a solution that perfectly matched Nerim’s development plans. With its rich set of features and continuous upgrades, the Centile Istra platform allows us to optimize our offerings and maximize the quality of service for our customers,” said Cyril de Metz, CEO, Nerim."

About Centile Telecom Applications
Founded in 1998 in the technology centre of Sophia Antipolis on the Cote D'Azur in Southern France, Centile is the leading European developer of unified communications platforms for operators and enterprises. The Centile Any³ architecture – Any service, over Any network, on Any terminal – addresses the needs of businesses and operators seeking to deliver advanced professional communications services to fixed and mobile users independently of the device they’re using or the network they’re connected to. In the fast-moving market for fixed and mobile communications, Centile Istra solutions offer customers the flexibility and agility to rapidly develop innovative new services in response to changing customer requirements. http://www.centile.com

About NERIM
Nerim is a full service operator fulfilling the full range of communications needs of SMBs and local government since 1999. Nerim offers broadband connectivity, enterprise telephony, server hosting and network security services. A focus on quality of service, both in operational terms and in customer interaction, is a feature of the Nerim business model. Nerim is committed to offering its customers the communications solutions best suited to their needs, with the best quality/price ratio. Nerim has fifty employees and generated €24M in revenues in 2011, growing by 17%. http://www.nerim.fr/

Press contact:

Centile Telecom Applications
Karine Mérouze
Communication Manager
Tel: +33 (0)4 97 23 12 65
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