Centile - Hosted IP Telephony  
Centile - Specialist of Hosted IP Telephony and IP PBX Solutions
Overview

CallPad

VoicePad

SwitchBoard

Outlook Add-In

Click-to-Call from Anywhere

Applications Features

IVRs/ACD/VoiceMail/
Conferencing
Click here to view the System Requirements
Download the End User Applications product sheet (pdf)
Click here to request more information

 

Applications Features

 generate additional revenues with value added services





CallPad & VoicePad


Call Control Management
 Hold/retrieve/alternate
Redirect to voicemail
Blind transfer/Announced transfer
Blind conference/Announced conference
Add party to conference
N-way conferencing
Hang up
Free dial
Speed dial
Recent numbers redial
Caller ID presentation
Pop-up on incoming call
Click-to-call (from contact and history area)
Keypad dialing
Call pick up/Group call pick up

Contact Management
Search personal/corporate contacts from
contact list
Sort out personal/corporate all contacts (alphabetical order)
Sort out personal/corporate reachable contacts
Sort out personal/corporate chatable
contacts
Add internal, external contacts
Import Outlook contacts
Add folders, subfolders
Show/edit/remove personal/
corporate contacts
Call personal/corporate contacts
E mail personal/corporate contacts
Send a voice message to personal/
corporate contacts
Chat with personal/corporate contacts
logged in

Voice Mail Management
 Play personal/corporate/group messages
Mark as read personal/corporate/group messages
Mark as new personal/corporate/
group messages
Delete personal/corporate/
group messages
Message presentation (status, caller, date,
time, duration)

Call History Management
Date/Caller/Callee/Time/Duration
Status (answered/missed/placed)
Sort (answered/missed/placed)
Call/edit/amend/remove contacts
All telephone number to contact
Create contacts


Forwarding Rules Management
 On Always/on busy/on no answer
From internal
From external
From custom number
To voicemail
To custom destination
During a certain period of time (calendar)

Status Management
Available
Away
Do Not Disturb
Forwarded to mobile/external number
Forwarded to voicemail
Log in/log out
Appear offline
Exit

Go to lunch
Away
In a meeting
Off sick
On a business trip
On vacation
Set free text

Preference Management
 Modify password
Selec device
Activate pop up on incoming calls
Activate pop up on chat
Activate pop up on new voicemail message
Automatic launch at start up if required
Iconify in systray at start up if required
Iconify in systray instead of quitting
Show/hide caller ID
Select language
Set label order (first & surname)

Instant Messaging (chat)
Between users logged in

Customized/Branded

Sound & Audio Management ( VoicePad softphone only)
G711, G723, G729a codecs supported
Speaker and microphone level management


SwitchBoard*
Hold/Retrieve/Alternate
Redirect directly to voice mail
Redirect to attendant
Blind transfer
Announced transfer
Conference
Hang up
Caller ID presentation
(with company number called for multi-company)


*Except residential

Pop-up on incoming calls
Click-to-call from PBX contacts
(users, services, virtual extensions)
Extension status
Extension view
Multi-company
Note
Reminder
Keyboard shortcut
Branded


Outlook Add In

Click-to-Call from Anywhere
Click-to-call from contacts
Pop-up on incoming calls
Branded
Click-to-call from any Windows applications
Customized/Branded
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